ABOUT US

Are You...

• Interesting in Voice over IP?
• Meeting your needs with your current phone system?
• Looking for a state of the art phone system to stay in pace with the rest of the industry?
• Increasing customer satisfaction and saving money at the same time?
• Searching for a reliable, quality communications system for your company 24-hours a day, seven days a week?
• Seeking a single source for all your communications needs?
• Seeking to Upgrade your data network.

Double Eagle Voice & Data Systems LLC - The One Place To Call

In business today, your telecommunications system must keep pace with innovations in technology if you want to maintain a competitive edge. To make sure you get the right equipment and cabling-at the best price, with the best warranty and with great service-make just one call to Double Eagle VDS. We offer the experience and the products to install, relocate, or upgrade your business telephones, voice and data systems, and cabling.

Planning Partner

Double Eagle Voice & Data Systems LLC gives you the communications answers you need. Our superior and service-oriented staff provides the best in Communication System:

• Consultation
• Design
• Installation
• Maintenance
• Acquisition Support

You want a telecommunications system that keeps pace with your business, so count on Double Eagle VDS experienced professionals to design a system that's packed with powerful features to help improve your communication with customers, clients and other important callers.

We listen to your idea and concerns, evaluate your site, and then produce a telecommunications plan that applies to the latest technological advances to meet your needs-with the capability you require now and the flexibility to expand and upgrade as your business changes and grows.

Our goal is to make your system changes smooth and easy. Customers appreciate that we handle such time-consuming chores as new number assignment and other Bell coordination directly with the telephone company. Our relationship with many long distance and local providers can be used to your advantage in funding the most reasonable rates for your local and long distance service.

Superior Products

Put Double Eagle VDS know-how to work, assembling the best system for your operations-with the reliability, flexibility and affordability that can save you money, increase your productivity, and prepare your business for the future. In addition, we are an authorized reseller of a number of Tier One computer products.

Double Eagle is an authorized Northern Telecom (Nortel), including the complete line of Meridian 1 products, Octel messaging and Lucent/Avaya dealer all the way up to the Definity line, therefore, we are your best source for upgrading, integrating, and supporting equipment that is the finest in the industry. Quality data products from Cisco and 3com are also available to equip your business for success.

Lifetime Warranty

Double Eagle warrants all cable installed by our experienced technicians for the lifetime occupancy of our customers. We use only the highest quality materials, and our experienced technicians do their job with skill and precision, so we are proud to stand behind our cabling services and give our customers this added peace of mind.

In addition, when we install your new telephone system, voice mail, call accounting, automated attendant system, paging systems or any other telecommunications equipment, Double Eagle can provide an extended service agreement after the manufacturer's warranty period expires.

Superior Service

Double Eagle Communications and Cabling, Inc. understands the importance of communications in today's business environment.

Our commitment to service begins with our first consultation and continues through installation, warranty period and the post-warranty lifetime of your equipment.

Double Eagle response time:

• 24 hr 7 day a week manned national network operating center.
• Coast to coast customer support 24 hrs a day, 7 days a week.
• All system technicians are on call 24 hours a day, seven days a week for catastrophic response.
• Catastrophic failure is responded to in less than two hours.
• Non-catastropohic is resolved in one business day (8 hours)

Our Services include:

• Monitoring Network Operation
• Perform Survey & Site Evaluations
• Prepare Implementation Checklist
• Conduct Planning Form Interview
• Prepare System Planning Forms
• Install Wire Runs
• Equipment Hardware Installation
• Connect Point of Presence to System
• Install System Software
• Provide Cutover Service
• Connect Station Wiring to System
• Perform System Programming
• Perform Station Programming
• Review Wiring Installation
• Review Equipment Installation
• Full Testing and Documentation
• Complete Training
• Maintenance Service

In-depth Training

You get the most from state-of-the-art communication technology when your employees are fully trained to take advantage of the many advanced features of today's telecommunications systems. With Double Eagle, the job isn't done until your employees are familiar and comfortable with all the key features of your equipment. We train your employees with on-site classes before, during and after installation. We provide special instructions for your system administrator, and make sure your employees have easy-to-follow user guides for ready reference as they gain experience with the system.

Unsurpassed Service

We know phone calls and information means business to your company. When you have a system problem, you want to make one call to get it rapidly resolved. Double Eagle commitment to both telephone systems and cabling can be a lifesaver.

We're available around the clock, seven days a week, to respond to catastrophic failures within two hours. Our Meridian 1 customers will have the satisfaction of knowing that Double Eagle possess a state of the art IRIS monitoring facility in Boston, MA, giving us 24/7 hardware failure notification on any Meridian system installed throughout the world. Full inventory is available in both our warehouse and our service vehicles speeds the repair process. And, we're experienced in dealing with telephone exchange companies, so we can work closely with them to make sure you're quickly back in touch with customers.

Experience Counts

At Double Eagle, a knowledgeable staff is our most important asset. We offer more than 100 man years of experience in telecommunications, and our technicians are certified in Nortel, Lucent, Valcom, Modtap, Cisco, 3com, Ortronics and Amp. Double Eagle technicians undergo certification on new equipment and products every quarter to maintain their high level of service, knowledge and expertise. We are also licensed and bonded to handle your contracting assignments.

See what customer's say about us meeting the challenge.